At Mohiletto, we take pride in the quality and craftsmanship of our leather handbags. If you are not completely satisfied with your purchase, we are here to help.
Returns
- You may return any item within 30 days of delivery.
- Products must be unused, in their original condition, and with all tags and packaging intact.
- Proof of purchase (order confirmation or receipt) is required.
Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed to your original payment method within 7–10 business days.
- Shipping costs are non-refundable.
Exchanges
- We only replace items if they are defective or damaged.
- If you need to exchange a product, please contact us before sending it back.
Shipping Returns
- Customers are responsible for return shipping costs unless the item is defective or incorrect.
- Please use a trackable shipping service to ensure your return is received.
Need help?
For any questions regarding returns or refunds, please reach out to our customer service team at:
📧 info@mohiletto.com